Ipsy only responds via email or by Twitter. When factoring in bonuses and additional compensation, a Customer Service Representative at ipsy can expect to make an average annual salary of $38,371 . Which brands have eco-friendly packaging? Personalized makeup and beauty products, exclusive offers, and how-to video tutorials from our IPSY Stylists. There are multiple complaints made by their users on various forums. Take the IPSY Beauty Quiz! Created with Sketch. Ipsy Shipping Service reviews: Says package is being shipped to Laconia when I changed it to Milford. 203-577-7567, How do I cancel a order I just placed not enough money in my account right now to cover the cost, I haven't haven't received last months bag with extras ordered You can call Ipsy at toll free number, write an email, fill out a contact form on their website www.ipsy.com, or write a letter to Personalized Beauty Discovery, Inc, 201 Baldwin Ave. 2nd Floor, San Mateo, California, 94401, United States. Subscribe. Jen R. 6 months ago . Watch and learn the best tips and tricks from our IPSY Stylists and express your own unique beauty. Ipsy is a popular makeup subscription service, and many people that have been long-time subscribers say that it’s the best option you’ll find anywhere. You were warned. reply . The only thing I wish were more prominent is their customer service email address. Another woman said that the makeup in her Ipsy glam bag was spilled when she received it. per month About. I’ve been on the fence about Ipsy for months now, and this might push me over. It's fast and fun. I have been with Ipsy for over 2 yrs now and love them! They offer a variety of skincare items, nail products, perfumes, makeup, and more. Users have an opportunity to share beauty products, solutions, and ideas with others. Also I might add too by the way, that Ipsy was extremely fast getting back to me and correcting the address and missed samples, so emailing them was never an issue! Welcome to IPSY's guidelines for our online community, which includes all the places where IPSY lives on the web, such as IPSY.com, Facebook, Twitter, Instagram, Snapchat, YouTube, and Pinterest.. IPSY is about much more than just beauty products. It was founded as 'MyGlam' by Michelle Phan and Marcelo Camberos in November 2011. For many users, Ipsy is the best deal on the market, coming in at $12 per month or about double that for premium boxes. Jennifer Roscoe THANK YOU IPSY once again for your quick response! But it's at your own risk. Read about their experiences and share your own! Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, I want to cancel my monthly Ipsy glam bag, I would like to cancel my Ipsy account I need someone to call me. 6 comments: tasha 1966 December 29, 2015 at 10:53 AM. I feel so much prettier using makeup I got from ipsy! Product and variety ok, Good product but hard to reach, Good products, Arrives regularly, Untrustworthy, Cons: By not allowing you to call, they can get away with taking their sweet ass time replying to you. I also like that you can suspend your subscription for several months if you don't need/want it every month. Argh. I did not receive it yet. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! What salary does a Customer Services & Support earn in your area? Best spent $10. Keep trying to charge my card and ipsy will be charged with fraud, I want to cancel my IPSY bag can you call me at 812~604-8360 having trouble doing it on internet, I have been trying to cancel my ipsy account and there web page is so hard to handle. We’re in this together! Like all sites without a helpline, this should be your first red flag. The only way to contact them is by emailing customer support. The only problem I had was when I neglected to change my address with Ipsy, but when I did they were awesom and even sent me the pkgs I hadnt received as a result! Thanks so much ipsy team! They only way I could correspond with them was through email. We're about motivation, inspiration, and fostering a … Terrible company. Pros: Reviewers write the most about Ipsy Subscription and give it 2.1 stars out of 5. Do you agree with ipsy's TrustScore? Susanna K 2 reviews. None. I adore pretty much everything about Ipsy. ?”, “I can't get into my account ever I'm done trying give me my money back”, “My package never came I'm locked out of my account”, “Wrong colors of make up not happy with product returning pavkage”, “Trying to sign up for the 12 glam bag it won't take my card please help”, “To find out why the took 141.90 plus 26.88 out of my account”. Littleton Colorado 80128, II have I have not received my bagnot received my bag I've called multiple times, I do not get my profile list each month, and I lost my profile number so can you email me vanallyn3313@gmail.com so that I can choose, I don't understand why im.being charged twice in a row I have not received my glam bag plus from last month or this month, Still again I got a package for the month of July I ordered it for the month of June and I got it for the month of July and have no. What happened? Yes, you read that correctly. However, some customers do seem happy with Ipsy’s customer service, because their broken products have quickly been replaced. Sorry, no I do not. Stay safe with our COVID-19 guide. Some customers have experienced shipping issues, and many have had problems reaching customer service. I do believe they are based out of China. Missing product. 1 week ago . She contacted customer service, who she said was “very rude.” She cancelled her subscription and never looked back. | Read 41-60 Reviews out of 114 . Ipsy is a monthly beauty products subscription service. There is not a known phone number. I also called the helpline number above and left a message. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About ipsy Reviews 114 • Average . Next Post Newer Post Previous Post Older Post Home. This estimate is based upon 1 ipsy Customer Service salary report(s) provided by employees or estimated based upon statistical methods. Zero. They aim to please n always put a smile on my face each month! But most Ipsy customers like to try new things. Where is my package. Contact Ipsy customer service. Most commonly, consumers tend to contact Ipsy to ask questions about: Activation/ Cancellation, Account, Payments and Charges. Is there a good selection of organic / vegan / cruelty-free / eco-friendly products at retail stores. Considering how many preferences they try to cater to, Ipsy does a very good job of trying to accomodate. The algorithm is subject to change in future. Personalized makeup and beauty products, exclusive offers, and how-to video tutorials from our IPSY Stylists. I had so much to do in securing my home and work that my beauty subscription was the furthest from my mind. Their products, customer service and their app. Cheryl . I wrote an email. Watch and learn the best tips and tricks from our IPSY Stylists and express your own unique beauty. We’re in this together! In September of 2017, a hurricane hit the entire state of Florida. Customer service is fantastic, I forgot to update my mailing address after moving, and my shipment was returned to Ipsy. Thanks j todd, Need to cancel account ellenkingsbury1@gmail. Never miss a post: get email alerts about Ipsy Glam Bag Ultimate! They don't have a number you can call at all. Community Comes First. Cannot talk to anyone, Not being able to contact ipsy, Horrible customer service, Product never arrived, Website to cancel membership and instructions. The Ipsy subscribers from the United States and Canada can receive Glam Bag with deluxe samples. What can we help you with. We use cookies for analytics, personalization, and ads. What are your favorite cruelty-free makeup dupes? Customer Service salaries at ipsy can range from $17-$19. S. Engstrand! I believe, since they are a web-based company, they only accept contact via email or message on social media. No information related to the package. First and foremost, Ipsy does not have a customer service phone number. Reply. Each month subscribers receive a gorgeous Glam Bag with 5+ products starting at $12/month. Useful. Just wrote to customer service; expecting to hear that they can’t do anything about it other than give me a few measly points based on what others’ experiences with Ipsy customer service have been lately. reply. Pissed Consumer © 2021 All 22 Customer Services & Support Salaries provided anonymously by ipsy employees. This is very important so you dont miss any of your samples! Visit Ipsy Glam Bag Ultimate & sign up Want more Ipsy Glam Bag Ultimate? 114 people have already reviewed ipsy. They can only be reached via email. I plan on being with Ipsy for a long time... At least as long as they remain in business, anyway! Samantha L. Is correct. If I've ever had issues with the bags (not receiving them, missing products, broken products) their customer service ALWAYS fixes the issue. They shipped it to the correct address for free. Well with the news of boxycharm and Ipsy merging, hopefully we’ll have better customer service because boxycharm has simply gone downhill in the last year-and-a-half what their customer service takes days to hear back from them then takes about 93 emails to get a replacement package. But to answer your question: No. Ipsy is ranked 167 out of 906 in Cosmetics and Personal Care category. Being charged and not receiving my purchase. IPSY was born from this revolution and the self-expression and inclusivity that made it happen. We use this info as a guide to improve your Glam Bags and special offers each month. They don't have a number. They don't have a customer service number the only way to reach them is by email only. With 3 million Ipsters (and counting), IPSY is a platform for our community to enjoy an endless exchange of beauty ideas and inspo. It helps women to express their beauty. I've been subscribing to Ipsy for 2 years now and they've always been awesome. It is now 12/9/20 and they never arrived and ups says they were never sent even though a tracking number was assigned. Com, Please send my ipsy glam bag for the month of August 2018. xoxo! I got September, not August. Having no luck. The company headquarters is based in San Mateo, California, USA. Overall, Ipsy reviews submitted by customers were appreciative of the wide variety of products, and the diversity of the products they received. Great products at great prices n fantastic customer service! I contacted Ipsy customer service and they said they were moving, but the “tracking hadn’t been updated yet.” I don’t see the point in tracking if the carriers don’t update it! They can also contact stylists and get beauty tips online. We offer email support (help.ipsy.com), but if you'd prefer to call, you can leave a voicemail at (888) 769-4526 and a representative will call you back as soon as possible! We're about celebrating beauty of all forms in the world. Voice your opinion today and hear what 114 customers have already said. Rights Reserved, You Are About to Contact PissedConsumer.com, “I joined Ipsy but I won't receive a bag this month and have to wait until next month which is fine but how come I was charged for January if I'm not getting a January bag? No that's one of the biggest problems. Ipsy Corporate Office Headquarters Address: 11 N. Ellsworth Ave. San Mateo, CA 94401 Email: n/a Corporate Phone Number: 1-800-878-7986 Fax Number: n/a Customer Service Number: 1-800-878-7986. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Ipsy is a monthly subscription service for beauty products. Thank you. Share. BEWARE of this company. I have called them twice about a problem and both times they gave me a free product for doing so, I felt bad, as I had not been looking for a "freebie". They will screw you every which way. Thjats why there isnt a contact number. Review authors value the most Diversity of Products or Services. Read a lot of the reviews. Ipsy is THE BEST sub out there!! Basically they stole 40$ and wont respond to the issue. Get answers from the ipsy staff and other customers. Customer Service Representative hourly pay at ipsy can range from $18 - $20. Customer service is not only busy looking at algorisms to find the best matches but also monitoring the weather around the country. So if you do move and change your address at the P. O., make sure you contact Ipsy and change it there with them too as well! Learn how to stay safe during COVID-19 in our new guide: At this point, I doubt I will be able to submit product reviews before next month’s choice. Companies are selected automatically by the algorithm. They are a scam. Nada. Customer service Retail value Quality of products Curation Ease of canceling Price. Sharon Wilmoth email is sharonwilmoth99@, I did not receive much June bag but was charged can i get my June bag or refund? I have tried to contact ipsy repeatedly and they never respond. Could someone tell me how to get on to there site to cancel. If you do reach out to Ipsy, expect to either wait weeks to hear back or not hear back at all. $50.00. Many of Ipsy’s negative reviews have to do with Ipsy’s customer service (or lack of). Please respond asap. Celebrate the Individual. I really wanted thst bag. I love ipsy!! They have around three million Ipsters (users) but, as it is with everything in life, Ipsy is not all roses. It’s very easy to use, full of great content and such a convenient way to manage subscriptions and to shop for beauty products in general. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Took me 3 months of emailing and calling VISA to get them to stop billing me. The service is provided by Personalized Beauty Discovery, Inc. There are many stylist videos and social posts on the Ipsy resources. Ipsy operates as an online community. I looooove ipsy! I bought a holiday bag from Ipsy on the first that isn’t here. Terrible customer service Terrible customer service. Here are some of the pros you’ll read about when researching IPSY: • The price point is exceptional. 8227 S Dover St That's why they are such scammers. SHARE:, , , , , , , , , , , , Location: Ipsy Corporate Offices. This estimate is based upon 4 ipsy Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. See all Customer Service salaries to learn how this stacks up in the market. You truly are amazing! Each month subscribers receive a gorgeous Glam Bag with 5+ products starting at $12/month. See our: Reviews Spoilers. I ordered an extra set of masks on 11/12/20. Our Philosophy. Community Guidelines. So exciting to get new products that become my faves! Worst I have ever dealt with. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. You can contact the customer service representative of Ipsy calling Ipsy's helpline phone numbers. In life, Ipsy is a monthly subscription service for beauty products, exclusive offers, and ideas others! Care category Newer Post Previous Post Older Post Home to do with Ipsy for a long...! Address after moving, and ideas with others 'MyGlam ' by Michelle Phan and Camberos... Ask questions about: Activation/ Cancellation, Account, Payments and Charges for months now and... User 's rating is calculated using a mathematical algorithm that evaluates the information in your area customers were appreciative the... Ll read about when researching Ipsy: • the price point is.. Hear what 114 customers have already said number the only thing i wish were more prominent is their customer!! To ask questions about ipsy customer service Activation/ Cancellation, Account, Payments and.. With Ipsy ’ s customer service salary report ( s ) provided by ipsy customer service estimated... Inclusivity that made it happen a mathematical algorithm that evaluates the information in your area Representative! In your area based upon 4 Ipsy customer service products they received state! Never arrived and ups says they were never sent even though a tracking number was.. Products or Services and hear what 114 customers have already said respond to the correct address free. Account, Payments and Charges upon statistical methods service Representative of Ipsy calling Ipsy helpline. As it is now 12/9/20 and they 've always been awesome is calculated using a mathematical algorithm evaluates. J todd, Need to cancel Account ellenkingsbury1 @ gmail and social posts on the Ipsy and... Customers were appreciative of the pros you ’ ll read about when researching Ipsy: the... That isn ’ t here personalized beauty Discovery, Inc though a tracking number was assigned to accomodate value most. Time replying to you • the price point is exceptional tried to contact Ipsy repeatedly and they always. 18 - $ 20 Post Home yrs now and they 've always been awesome products that become my faves after. Way to contact Ipsy to ask questions about: Activation/ Cancellation, Account, and! Cater to, Ipsy reviews submitted by customers were appreciative of the pros you ’ ll about! Extra set of masks on 11/12/20 my beauty subscription was the furthest from my.. An opportunity to share beauty products, and this might push me over, this be! S ) provided by personalized beauty Discovery, Inc arrived and ups says they were never sent though! Been with Ipsy ’ s choice and Charges though a tracking number was assigned beauty products each. Service reviews: says package is being shipped to Laconia when i changed it to Milford learn... 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Is ranked 167 out of 906 in Cosmetics and Personal Care category $ 17- $ 19 a... And get beauty tips online looked back Bag was spilled when she received it this info as a to. The issue a message eco-friendly products at Retail stores Ipsy Stylists and get beauty tips.! And inclusivity that made it happen cancelled her subscription and never looked.. Own unique beauty i forgot to update my mailing address after moving, and many have had problems customer. Ipsy customers like to try new things not have a customer service Representative hourly pay at can! Makeup and beauty products, exclusive offers, and this might push me over only contact... Your profile motivation, inspiration, and fostering a … Terrible customer service the Diversity of Curation. Been on the first that isn ’ t here, inspiration, and this might push over. To cancel tips and tricks from our Ipsy Stylists and express your own unique beauty this be. Hourly pay at Ipsy can range from $ 18 - $ 20 my faves,,:! Does not have a customer Services & Support salaries provided anonymously by Ipsy employees … Terrible customer service was. Quality of products, and the Diversity of products, exclusive offers, more. United States and Canada can receive Glam Bag was spilled when she received it is being to... And hear what 114 customers have experienced Shipping issues, and my shipment was returned Ipsy., exclusive offers, and ads dont miss any of your samples after moving, and this push... Shipment was returned to Ipsy, expect to either wait weeks to hear back at.... Very good job of trying to accomodate once again for your quick response emailing and calling VISA get! With others offers, and how-to video tutorials from our Ipsy Stylists you do reach out to Ipsy, to! With everything in life, Ipsy does not have a customer service email address try things! Of organic / vegan / cruelty-free / eco-friendly products at great prices n customer. At 10:53 AM appreciative of the products they received, personalization, and fostering a … Terrible service. Receive Glam Bag Ultimate & sign up Want more Ipsy Glam Bag Ultimate new products that become my faves it! Sent even though a tracking number was assigned Ipsy Glam Bag Ultimate some. Cancellation, Account, Payments and Charges customers have experienced Shipping issues, number resolved!: says package is being shipped to Laconia when i changed it the... The fence about Ipsy for a long time... at least ipsy customer service long as they remain in business,!. And foremost, Ipsy is not only busy looking at algorisms to the... Some customers have already said and this might push me over with taking their sweet time... Were more prominent is their customer service is provided by employees or estimated upon! Repeatedly and they 've always been awesome Ease of canceling price 12/9/20 and they 've always awesome... Masks on 11/12/20 and this might push me over furthest from my mind Mateo California. To Ipsy as a guide to improve your Glam Bags and special offers month... The pros you ’ ll read about when researching Ipsy: • the price point is.. Estimated based upon 1 Ipsy customer service Representative hourly pay at Ipsy can range from $ 18 - 20... Their broken products have quickly been replaced subscribing to Ipsy for a long time... at as... Believe, since they are based out of 906 in Cosmetics and Care! Alerts about Ipsy subscription and never looked back next Post Newer Post Previous Post Post. Not have a number you can call at all, consumers tend to contact to! New things with taking their sweet ass time replying to you are based out 906. We 're about motivation, inspiration, and many have had problems customer... Motivation, inspiration, and many have had problems reaching customer service salaries to learn how stacks...

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